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Scarlett's Delivery Policy

 

  • A local delivery fee of $15.00-$20.00 will be added to each order, for each address. 
  • We will call all recipients to verify that they will be home to receive their gift. Once the Driver is at the location they are instructed to leave all gifts at the front door and notify the recipient to come out to receive the package. Due to Florida Weather we cannot leave gifts outside longer than 15 minutes. If Scarlett's Flowers is instructed to do so any warranty of product will be void unless its a Plant. If Scarlett's Flowers is unable to contact the recipient we will notify the customer and reschedule to the next delivery slot ( might be following business day )
  • U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
  • Before placing your order please verify that you are providing the correct address. Orders that have incomplete or incorrect addresses may be charged an additional delivery fee.
  • Scarlett's Flowers will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. If you need to guarantee a time for delivery please call us directly.  Scarlett's Flowers offers Guaranteed delivery between 8AM-12PM or 1PM-5PM for an additional $9.95. Scarlett's Flowers offers Rush Delivery guaranteed within 2 Hours for an additional $39.95. Sunday Deliveries are available upon request for an additional fee.


Understanding Our FOB Fee

  • At Scarlett's Flowers & Gifts, we are committed to providing our customers with the highest quality floral arrangements and a seamless delivery experience. To ensure this, a Freight on Board (FOB) fee is applied to each order. This fee covers the costs associated with the transportation of flowers from our location to your desired destination. It includes not just the shipping and handling expenses but also the meticulous care we put into ensuring that your flowers arrive in perfect condition. This charge helps us maintain the integrity and freshness of our products, guaranteeing that you receive your flowers at their peak beauty and vitality. We believe in transparency and want our customers to understand that this fee is a necessary step to uphold the quality and service excellence you expect from us.